Shipping policy
Thank you for shopping at Sea Vegetable Company!
Please carefully review our Shipping Policy when purchasing our products.
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Free international shipping over ¥30,000.
*Please note: Even if your order exceeds ¥30,000, both “Free Shipping” and “Flat Rate Shipping” may appear as options. In that case, please be sure to select “Free Shipping” before confirming your order.
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International Shipping |
| This policy will apply to any order you place with us via International Shipping. |
DELIVERY FEE
■Standard International Delivery
・Room Temperature Delivery：￥3,900（including tax）
*Refrigerated delivery is currently not available for international shipping.
PRODUCTS
Items available for Oversea Shipping
- SEA VEGETABLE: Suji Aonori (Whole form)
- SEA VEGETABLE: Suji Aonori (Powder)
- SEA VEGETABLE: Aonori Shoyu
- SEA VEGETABLE: Suji-Aonori Furikake Seasoning
- SEA VEGETABLE: Atsuba-Aosa Seaweed
- Original Seaweed Gift Box (Medium/Large)
- SEA VEGETABLE: Tosakanori Seaweed
- SEA VEGETABLE: Young Hijiki Seaweed (Some countries and regions cannot purchase this product due to the food restriction rules)
SHIPPING SERVICE
We offer international shipping via EMS and International Parcel services operated by Japan Post.
International shipping availability depends on Japan Post service coverage and conditions by destination country. Certain countries or regions may be temporarily unavailable due to transportation restrictions or local import regulations.
Please check the latest service availability by country on the official Japan Post website below:
Service Availability by Country – Japan Post
DELIVERY TIME
Our current processing time to despatch an order from our warehouse is up to 5 working days (Monday to Friday excluding public holidays).
Estimated international delivery time: approximately 2–14 business days after despatch, depending on destination country and customs processing.
Delivery time vary depending on destination and customs processing. For the further details, please refer to the latest information by country on the official Japan Post website below:
List of delivery Days - Japan Post
IMPORT DUTIES AND TAXES
International customers are responsible for any customs duties, import taxes, VAT, or handling fees charged by the destination country.
IMPORT RESTRICTIONS
Import Restrictions and Prohibited Items vary by country and region. At SEA VEGETABLE, we provide links to official websites (Link: Eligibility for Sending by Country/Region - Japan Post) where you can check the latest shipping eligibility and prohibited items for each country and region.
The restriction measures could change on an irregular basis. Before placing an order, please confirm on your own whether the product can be imported into the country where you reside.
Please note that these pages are in Japanese. We recommend using translation tools such as Google Translate or ChatGPT to read the page and confirm the information.
Domestic Shipping |
ABOUT THE DELIVERY FEE
■Standard Delivery
・Room Temperature Delivery：￥900（including tax）
・Refrigerated Delivery： ￥1100（including tax）
＊We charge an additional fee (+¥ 200 ) for Hokkaido and Okinawa.
＊In order to maintain quality, all orders placed between June 10th and the end of September will be shipped using refrigerated shipping.
＊Please note that the period to deliver with refrigerated shipping may be extended depending on weather conditions.
■ Frozen Delivery
￥1650 (Nationwide uniform pricing, including tax)
■ Mail-in Service
￥350 (Nationwide uniform pricing, including tax)
＊This serveice is available except orders placed between middle June and the end of September to maintain the quality.
＊Please note that the period may be extended depending on weather conditions.
＊This serveice is available for a total of 4 items including "SEA VEGETABLE: Suji-Aonori" (whole form and powder), "SEA VEGETABLE: Atsuba-Aosa Seaweed", and "Suji-Aonori Furikake Seasoning".
・We will deliver the items via the mailbox instead of hand-to-hand delivery.
・You cannot specify the date of delivery.
・To maintain the quality, please take the goods as soon as they are delivered.
◉To see the number of products available to pack in the mail-in service and for more details, please check here.
Free shipping on orders over ¥9,000.
*Please note: Even if your order exceeds ¥9,000, both “Free Shipping” and “Flat Rate Shipping” may appear as options. In that case, please be sure to select “Free Shipping” before confirming your order.
Order cancelation
If you would like to cancel the order, please contact us via email or the phone.
＊We cannot accept cancelation once we ship the products.
＊If you do not receive the products, we charge the price of the products and shipping fees for both ways.
Contact number: 0887-37-9835 (Japan)